How safe and reliable are the Unaccompanied Minor services provided by Southwest Airlines for non-stop flights
What happens if the weather at destination does not allow you to land and they have to divert?
On the whole, they are quite reliable.. As with any service there is always things that go wrong- as the process involves people– and people aren’t always perfect..
However, there are lots of things you can do as the originating (departing) parent/guardian or the destination (arriving) parent/guardian that can greatly increase the odds of the process going smoothly. Be sure the child knows where they are going (grandma’s house is not what you’re looking for.. You are looking for "I’m going to San Diego") and who specifically authorized and is planned to pick them up.. (it’s also helpful if they know what that person looks like).. non-custodial parental attempted abductions are very, very rare.. but not unheard of. Be sure that the child has eaten or has access to snacks if it’s appropriate given the flight time and length. If the child has any special "needs" like is allergic to any foods or drinks, be sure that the cabin crew is informed.
Lastly, once the child has boarded the aircraft do NOT leave the gate area until *after* the aircraft has taken off and is in the air.. The majority of times when an aircraft has to come back to the gate for maintainence issues or such, they occur BEFORE take-off..
Read the forms that you’ll be asked to sign, be sure that you give contact information- like a phone number- where someone can be reached *at all times* during the trip.. No sense in giving the airlines an emergency contact number and no one to answer it.
Be sure your child knows the process.. They don’t go anywhere under any circumstances without the airline agent (while on the ground) knowing, approving or in attendance. On the aircraft, be sure that the child knows to contact a uniformed crew member *immediately* if anything is wrong or they feel uncomfortable with the seating situation or flight. The earlier the crew knows about a problem the easier is it to fix. Also, they should know and be clearly told that they do NOT exit the aircraft until escorted off the plane by a uniformed crew member..