Kahuna Travel Blog

I have a group interview with Virgin America to become an Airport Team Member (Customer Service) which looks like a job I would like to do.

Anyone done the interview for this type of job?

Do you know what I can expect at the interview?

Grateful if you would say if you have done it and/or if you know anyone else who has … ?

Thanks in advance
The interview format is four hours group and a possible face to face if one progeresses through the day and isn’t cut

I was a Customer Service Agent for a major airline, but my interview was in 1963, and I don’t remember it much.

When you are being interviewed, tell your honest feelings, the way that you really feel, not what you may think someone wants to hear.

To dress for the interview, get rid of any body piercings, dress neatly in a dress shirt, ironed pants, and shined shoes. No jeans, tennis shoes, or t-shirts. You want to appear clean and neat. No dirty fingernails or hands.

Good luck.
Regards,
Dan

i want to know because i’m supposed to go to SF or Canada or seattle
plz tell me what your experiance was like on the airline and recconmend other cheap airlines

Virgin America is a great airline. They have lots of flights out of San Francisco. I have heard great things about them.

Southwest is the largest low-cost airline but they do not fly into San Francisco. They will fly into Oakland. Southwest also flies into Seattle.

In Canada, West Jet is a low-cost airline.

I haven’t done a group interview before and I am going to be interviewed in this way initially and then they make a cut and those that make it go on to a face to face interview with the recruiting panel

The position is Airport Team Member (ticketing, check in, Departure gate, assessing baggage weight limits, general duties at aiport)

Has anyone out there in Answers-land done this interview/this type of interview and can you advise what questions and what to expect?

Have you worked as an airline customer service person at the airport?

All answers/ideas/advice gratefully received

Thanks in advance!

Don’t dominate. Don’t be bossy. Try to encourge the others in any group exercise.

If you have to do pairs-interviews, here’s the trick;

First, you’re split into pairs and after a set time, have to introduce each other. Take out a piece of paper, each. Tell the other person you know the secret to doing this and start writing…
"Education, me, degrees in XYZ, So-and-so university. You?"
"Travel, backpacked through Thailand, year abroad in Germany…" etc.

Work experience, family, interests and get a good story about each other if you have time ("Once met…") Jot it all down.

Just scribble down as much as you can about each other and socialize later. Then when it’s your turn, you can each get up and give a whole speech on the other person. My partner and I nailed this game!

This is when it pays to talk to the other candidates beforehand and get to know them so that you don’t start off cold. One girl was delighted that I’d been to Prague, her hometown (rare at the time, still under Communism). One guy had just gotten his green card after years of being illegal.Try to coax out stuff like that. Find out about them, in the waiting room, in transit, in the restrooms…

I was interviewing for Flight Attendant but most of this applies to any ground staff employees who have contact with customers.

Please keep in mind that they are looking for cooperative team players, NOT leaders. Sure, if you end up guiding any exercises, it’s good but don’t let that be your goal. It’s a common trap.

Airline people need to get along, work with a group and dominating isn’t always an appreciated attribute. To be honest, they need more sheep than herders so don’t let on that you’re above keeping with the crowd.

Dress cleanly and conservatively. I come from a total Hippy family in California but I showed up looking like I trotted out of Wallstreet.

Sounds crazy but try to have fun. It’s an adventure so try to see it from that perspective.

Good luck!

iam an indian citizen…i planning to complete my CPL+ME+Instrument+CFI+CFII+MEI at phoenix east aviation,Florida and work towards 1500 hours as an instructor

right now it sounds like you have your certifications and hours to apply to an airline, first you need to start flying regional jets for a commuter airline like skywest and get experience in jets before you can fly for a major airline. then once you have about 7000 hours seems the minimum for airlines hiring right now, as so many pilots are on furlough. so right now it will be hard to get hired because there are so many unemployed pilots right now. but the outlook is good for the next few years. just remember to get hours as they are the most important thing.
also make sure you get a work visa for the USA or become a citizen of the USA.

I was suppose to ride Virgin but suddenly i refreshed my page and the price went up, so i was pissed off and have been waiting for the price to drop but it went up in 5 days. Er so i have other options,
US AIRWAYS and United and DELTA which is a better choice?

I would choose JetBlue as well. They pretty much fly the same places Virgin America does and they operate the same type of aircraft.

But if I had to choose out of the 3 airlines mentioned, go Delta.

im travelling from the uk to america with virgin airlines. ive ordered the low fat option for the on flight meal..does anyone know what it is and how low fat it is?
i know this may sound daft but i am on a strict diet plan and i would really like to know! thank-you

There is no indication as to what the low fat option consists of, but you can go to "my booking" up to 24 hours before the scheduled flight departure to amend your meal selection. Maybe details will be available if you were to do that.
https://www.virgin-atlantic.com/en/gb/manageyourflights/index.jsp

Hi I’m about to start a new job with Virgin America. Is there anyone that can tell me how they are doing, if as soon as I come on, will I be laid off?

Most virgin airline companies seem to be quite stable now days but despite this Virgin American has made a $35 million loss last quarter. This is normal for new airlines.

For now at least, Virgin America is expanding its destinations across America, so there will be a constant growth in employees for at least the next year.

After that time it may go bust, but i doubt it with the new V Australia Airline adding more international customers to the Virgin name.

Mine are
Lax
Minneapolis St.Paul
JFK

Delta
Virgin America
North West Airlines
Air Canada
Alaska Airlines,I don’t really like them,but since I live in Alaska and I’m only 14 I have to fly with them.

Toronto (YYZ) and Air Canada

Im movin back to the united states from germany here in a couple weeks. ive been here since feb. when i came here i had only 2 suite cases. but as everyone know u accompolate stuff as time goes on. i am aware of the german ‘2 piece concept’ meaning ur allowed 2 take 2 bags with u under 32kg ( 70 LBS). but i know for a fact i have more then that. sooo i thought ok ill get another bag. and according to airberlin ( airline i take to NYC) excess baggage 32kg and under cost an extra 25€ ( close to $25). but see i am traveling to SF. soo when i arrive in NYC i have to go thru costums, get my luggage check in at a ticket counter to get my next flight with virigin america…. im wondering if anybody had this problem. and whatr would be the cheapest way to get my stuff back home to reno … i figured shipping thru mail might be better but it looks pretty expensive….and does anyone know the flt regulations with air berlin and virgin america… let me know

It will be cheaper and more convenient to bring excess baggage. You’ll also have the added assurance that your stuff will make it home when you do and has a smaller chance of getting lost or damaged in the traveling process.

help!!

I am considering getting this card, but it says the annual fee is 90 dollars, and there is another one that is 49 dollars annual fee, its through bank of america. Now, I am debating whether an annual fee is a good thing or not. I am completely new at credit cards, this would be my first one. so is it reccommended? I love to travel, so it makes sense that i should get an airline miles credit card. I need help pleease! Any info or suggestions would be greatly appreciated

I will post the site for the cards, so if u want to u can check it out.

Thanks

Card 1 :
http://www2.bankofamerica.com/creditcards/?context_id=marketing_detail&offer_id=ECOMM090RAFU00300100147021EN000&requestTimeout=120&router_flag=y

Card 2
http://www2.bankofamerica.com/creditcards/?context_id=marketing_detail&offer_id=ECOMM090RAFU00300100147020EN000&requestTimeout=120&router_flag=y

First make sure that Virgin Atlantic is the airline you will use 9 out of 10 times. It does you no good to earn points on this airline IF you hardly use it.

If it is - then figure out how long it may take you to get enough points for the ticket you want. Remember, at $1 per point, one has to spend 25,000 to get 25,000 points - and this MAY not be enough for the flight you want anyway. Will you spend $25,000 in 1 year, 2 years, 3 years?

My advice - get a cash back card that offers 1%+ on all your spending and use the cash to buy am unrestricted ticket. When you use points - there are a lot of conditions and constraints - blackot periods. Jist try to use points during holidays - it virtually impossible.

Look at Citi Dividend card - no fee - 1% cash back on everything (with a 20% bonus now).