I’m thinking of flying with NWA, but I haven’t booked my tickets yet. Will be flying from LAX to Singapore. Since NWA is the cheapest, I’m thinking of going with them. I read some reviews that it’s not the best airline to fly with, especially the food (but maybe different people has different taste), and that you don’t have your private screen monitor for movies and stuff.
Does the airline have any recent crashes? And what about their FA service? Some reviews I read says they were rude, and I’m assuming that’s because they had a strike and that they were overworked and underpaid. I guess since I’m being cheap about this trip, I shouldn’t complain too much, but my main concern is the safety and if they are on time, cos I have to catch another plane ride when I get to Singapore.
Re: crashes -
In the last 10 years, since Jan 1, 1999 through today, there have been 40 incidents recorded by the NTSB for Northwest Airlines. None of these were crashes in the sense you are probably thinking of - these have been ground incidents, significant turbulence, some instrument malfunction, blown tires and so on. The only fatality in that time was 1 ground crew employee, when a tow tractor collided with a plane while it was parked at a gate.
You can do your own search as far back as 1962, and read details of any incident here:
http://www.ntsb.gov/ntsb/query.asp
As for everything else - as you say - everyone’s taste is different; there are rude employees in any company (though you would hope there would be fewer in an airplane crew), percent on time in the past is not always indicative of the performance on any single flight - weather, mechanical and air traffic control issues are often unpredictable.
Sometimes you get what you pay for - i.e. cheap flight - cheap service, other times not, and I suspect that you and anyone else who travels on the same flight as you might have very different interpretations of your shared experience - depends a lot on an individual’s personality and expectations. Reviews are quite helpful, but when I look at them for a place or an item I am interested in, I am always struck by how completely opposite opinions the reviewers often have. No question that it makes it hard to know how much reliability to put on any review.
Whatever you decide, I do hope you have a pleasant, on time, flight