Hi,
I have to go to a airport team member interview tomorrow morning, I have no clue what to expect, any thoughts?
Thanks in advance for everone’s advice/ideas.
I’ve been asked by my airline (not VX) to sit in and participate on several of these "group" interviews.. What I noticed the emphasis was on is looking for "personality" and "presence"..
For example, when you answer do you look only at the person asking the question or do you also look around the rest of the group to see if they’re following you and understand?… It’s a GROUP interview so be sure to acknowledge everyone else in the group as you answer.
When you speak, do you speak enough clearly for everyone in the group to hear you and in an appropriately articulate manner? …. Be sure to use easy to understand language and stay away from excessively "street" language like "that sucks".. bu rather "it’s unfortunate when…"
What kind of presence do you have when you speak?.. They’ll be looking for those who someone will *want* to listen to when they speak.. You don’t have to have a booming voice, but you need to be somewhat animated and someone that will pay attention to..
Can you tell a story or give directions in a timely manner? Most all jobs that are customer-facing with an airline are time sensitive.. In other words, you can’t take forever to explain something to someone or take too long to complete a transactions. They’ll be looking for someone who can "tell a story" so-to-speak, to a passenger but can do so in a timely manner without being to ‘curt’ or ’short’ while doing so.
Lastly, are you professional in appearance?.. Sounds bad, but they’re looking to see if you can maintain a professional appearance.. You don’t need to be the thinnest, or tallest or anything, but do you maintain yourself in a professional manner.. Remember you’ll be required to wear a uniform and most airline have restrictions as to how much person jewelery you can wear, visible tattoos, and such.
A few last pointers.. NO gum chewing.. have nothing in your mouth when you talk.. Sit straight up in your chair– bad posture is noticeable..
Good Luck